Frequently Asked Questions

Everything you need to know about your Hyperkin experience.

What is the standard shipping time for orders?

Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery times vary by location.

Do Hyperkin products come with a warranty?

Yes, all Hyperkin hardware and accessories include a 1-year limited warranty covering manufacturing defects from the date of purchase.

What is your return policy for electronics?

We offer a 30-day return window for items in their original packaging. Please ensure all cables, manuals, and components are included to receive a full refund.

Are your retro gaming consoles compatible with original cartridges?

Absolutely. Our specialized consoles are designed to be hardware-compatible with original game cartridges, though performance may vary depending on the condition of the media.

Can I track my order once it has shipped?

Once your package leaves our warehouse, you will receive an automated email containing a tracking number and a link to the carrier's website.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.